Pets Pounce Skincare: FAQ

Can Pets Pounce be use be use on all affected areas?
Yes, Pets Pounce can be used on all body areas, excluding the eye area.
How often should I use Pets Pounce?
Recommended to use on problem areas about 4–5 times per day. Safe to use regularly for best results.

Handy Spray: FAQ

Is it safe for kids and sensitive skin?
Yes, is save for kids and sensitive skin.
Does it pass the microbial test?
Yes. Lab test report is available.
What ingredients are in it?
Pure water, cellulose, citric acid and tartaric acid.
Does it leave any residue or smell?
No.

Baby Sanitizer: FAQ

How does Bioion Pets Pounce work?
The active ingredients of Pets Pounce disrupt the cell membrane of germs on contact.
Is it safe if pets lick the disinfectant spray?
Yes. It is safe since Bio-ion Pets Pounce contains no alcohol and chemicals and is 100% plant-based
Can I use it on pet toys and feeding bowls?
Yes.
Is it safe to use around children?
Yes, is safe.

Baby Sanitizer: FAQ

Is it safe for babies and sensitive skin?
Yes. Is safe for babies and sensitive skin.
Can I use it on toys and feeding accessories?
Yes you can.
Does it contain alcohol or fragrance?
No, it does not contain Alcohol and fragrance.
How often should I use it?
Use it anytime, as often as needed—especially after playtime, meals, outings, or whenever surfaces need a quick refresh.
Do I need to wipe it off after spraying?
You can wipe it off after 1 minutes or leave it to dry.

BIOION Toilet Flush Block: FAQ

How long does the block last?
One block will last approximately 2 months under normal usage (around 10 flushes per day). Actual lifespan may vary depending on water quality and temperature.
Is the blue color a disinfectant agent?
No. The blue color is purely a visual indicator so you know the block is active. The actual cleaning and disinfecting agents are distinct from the dye.
Does it cause stains in the toilet bowl?
No, it does not stain the toilet bowl. The color dissolves completely with every flush and leaves no residue or permanent marks on porcelain.
How can we know when it's time to replace it?
When the water stops turning blue, it’s time for a replacement. As the color fades from deep blue to clear, the active cleaning ingredients are running out.
Does it harm the microorganisms in the toilet's wastewater system?
No. When used as directed, the formula is septic-safe and biodegradable. It will not disrupt the beneficial microorganisms in your wastewater or septic system.
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